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Delivery Information

Free Delivery in the U.K.

In order to make things simple for you, Furniture Countrywide are pleased to offer free delivery on almost all orders to the UK Mainland, Monday to Friday, regardless to the size of your order. There are a few instances where a small delivery charge may need to be applied; however these are the exception not the rule. If your delivery address is subject to an additional charge you will be notified as soon as we receive your order. Alternatively you may wish to contact us before you make your purchase.

We have two standard types of deliveries at present:

For Julian Bowen items we offer a Free Next Day Delivery Service for all orders received before 12PM. This service runs on a Monday to Friday basis (excluding Bank holidays), between 9am and 6pm. Your items will be delivered to the front of your building by a one man courier and will require you to inspect the goods on receipt before signing for them. Most items will be delivered flat packed however there are certain items that come ready assembled, please look for the icon next to the product on the products page. You will not receive a phone call prior to delivery of these items. If you would like a more specific delivery time please contact us as we may be able to give that on the day.

Please note: Next day delivery is subject to stock availability. If an order cannot be delivered the next day, we will contact you as soon as we become aware of the problem.

For Exclusive Furniture items we offer a Free Premium Two Man Delivery Service for all items. Your furniture will be delivered 14-21 working days from receipt of your order. You will be contacted directly by a member of their delivery team who will arrange a suitable day for delivery. They will also give you a 2-3 hour time slot for your convenience and if required can call you one hour before delivery. Your order will be delivered to your room of choice. Please ensure all walkways are clear and the floor is covered if necessary. For all marble dining sets your item will be unpacked and assembled. Finally the packaging will be removed and you will be asked to inspect the goods to ensure you are satisfied before signing to accept the delivery.

If the furniture is either damaged or not suitable please inform the driver and the furniture will be returned to Furniture Countrywide under our standard terms and conditions.

There is an area within the delivery section for special delivery instructions, please feel free to use this section to let us know if you have special requirements.

We do not deliver on Saturday as standard but this service may be available at a charge of £25. We are also able to arrange a ‘white glove service’ for an extra cost which means your items will be delivered into the correct room ,assembled and the packaging removed.
For deliveries to the Scottish Western Isles, Northern Ireland, Eire, Isle of Man, Isle of Wight and Channel Islands please contact us to arrange and for confirmation of the cost.

Although we will do our best to fulfil the indicated delivery times, there may be some occasions when we may be unable to do this. We will however keep you informed and sort any problem as efficiently as possible.